Privacy Policies
This Privacy Policy describes how Dessi Dukaan – Indian Grocery (“Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, make a purchase from WordPress (the “Site”), or otherwise communicate with us (collectively, the “Services”).
For the purposes of this Privacy Policy, “you” and “your” refer to any user of the Services, including customers, website visitors, or other individuals whose information we collect under this Privacy Policy.
Please read this Privacy Policy carefully. By accessing or using any of the Services, you agree to the collection, use, and disclosure of your information as described here. If you do not agree, please do not use the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, operational requirements, legal obligations, or regulatory reasons. Any updates will be posted on the Site with a revised “Last updated” date, and we will take additional steps as required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information from various sources. The information we collect depends on how you interact with our Site and Services.
In addition to the specific uses outlined below, we may use your information to:
- Communicate with you
- Provide and improve our Services
- Comply with legal obligations
- Enforce our terms and policies
- Protect the rights, safety, and security of our business and users
Personal Information We Collect
“Personal information” refers to information that identifies, relates to, describes, or can reasonably be associated with you.
Information You Provide Directly
We may collect the following information when you use our Services:
- Contact details: name, address, phone number, email address
- Order information: billing and shipping address, payment confirmation, order details
- Account information: username, password, and security-related information
- Shopping activity: products viewed, added to cart, or saved to a wishlist
- Customer support communications: information you provide when contacting us
Providing certain information may be required to access specific features. Choosing not to provide it may limit functionality.
Information Collected Automatically (Cookies & Usage Data)
We automatically collect certain information about how you interact with our Site (“Usage Data”) using cookies, pixels, and similar technologies.
This may include:
- Device and browser information
- IP address
- Network connection details
- Pages viewed and actions taken on the Site
Information from Third Parties
We may receive information from third parties, including:
- WordPress, which powers our online store
- Payment processors, who handle payment details securely
- Advertising and analytics partners, who collect data through tracking technologies
All third-party information is handled in accordance with this Privacy Policy. We are not responsible for the accuracy or privacy practices of third parties.
How We Use Your Personal Information
- Providing Products and Services : To process payments, fulfill orders, manage accounts, arrange shipping, handle returns, and enable customer reviews.
- Marketing and Advertising : To send promotional communications and display relevant advertisements. You can opt out of marketing emails at any time.
- Security and Fraud Prevention: To detect and prevent fraudulent or malicious activity and protect user accounts.
- Customer Support & Communication : To respond to inquiries, provide assistance, and improve our Services.
Cookies
We use cookies to operate and improve our Site, remember preferences, analyze usage, and tailor advertising.
For more information about WordPress-related cookies, visit:
https://wordpress.com/support/widgets/cookie-widget/
You can manage or disable cookies through your browser settings, though doing so may affect Site functionality.
How We Disclose Personal Information
We may share personal information:
- With service providers (payment processors, shipping partners, IT services, analytics providers)
- With marketing and business partners, including Shopify
- When required by law or legal process
- In connection with business transactions (e.g., merger, acquisition)
- With your consent or at your direction
Disclosures in the Last 12 Months
We may have disclosed:
- Identifiers (contact and account details)
- Commercial information (orders and shopping activity)
- Internet activity data
We do not use sensitive personal information to infer personal characteristics.
User-Generated Content
Any content you submit publicly (such as product reviews) may be visible to others. We are not responsible for the privacy or security of information you choose to make public.
Third-Party Websites and Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices, content, or security. Please review their policies independently.
Children’s Data
The Services are not intended for children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us to request deletion.
Security and Data Retention
We take reasonable steps to protect your personal information, but no system is completely secure. Data retention depends on legal, operational, and contractual requirements.
Your Rights and Choices
Depending on your location, you may have the right to:
- Access your personal information
- Request deletion or correction
- Receive a copy of your data (portability)
- Restrict or object to processing
- Withdraw consent
- Appeal a denied request
You may exercise these rights by contacting us. We will verify your identity before responding and will not discriminate against you for exercising your rights.
Complaints
If you have concerns about how we handle your personal information, please contact us. You may also have the right to lodge a complaint with your local data protection authority.
International Users
Your information may be transferred, stored, and processed outside your country of residence, including the United States. For transfers outside Europe, we rely on approved legal safeguards such as Standard Contractual Clauses.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Dessi Dukaan
Bodenseestraße 228, 81476 München, Germany
+49 176 61767104
info@dessidukaan.de
